Stop chasingcontractors.
ResQ gives a board or management company one coordinated vendor relationship for plumbing, electrical and appliance work across every unit — with approvals, access and documentation built around how a community actually operates.
Coordinating isthe whole job.
Board members and managers don't need another vendor directory. They need the coordination to stop being their volunteer hours. These are the problems we hear most.
- Chasing three contractors across eleven units and still not knowing who's coming Thursday.
- Re-explaining the same scope to five companies because nobody wrote it down.
- Getting four different companies' reports in four formats, none tied to a unit number.
- Collecting licence and insurance certificates by email and hoping they're current.
- Taking resident calls at 9pm because there's no single number to give them.
- Explaining to the board why the same repair cost three different amounts on three units.
Built around the board,not around us.
Approvals
Your board sets a threshold. Anything above it comes to you as a written scope and price for approval before a provider is dispatched. Below it, we proceed and document.
Access
We work inside your access rules — gate codes, key handling, resident notice periods, quiet hours. Every visit is confirmed with the manager in advance.
Resident intake
Residents report issues through a channel you control. Requests arrive categorised and triaged, so the board hears about patterns instead of one-off complaints.
Documentation
Per-job scope, provider licence and certificate of insurance, completion record and photos — filed against the unit and available to the board on request.
One relationship
One team to deal with across every unit and trade we cover, instead of chasing a different company for each job.
Consistent pricing
The same job category is quoted by the same standard across units, so a board can see why two similar repairs cost the same — or why they didn't.
What you get.
- One named coordinator for the account — the same person every time.
- A vetted provider pool with licence and insurance held on file and re-verified.
- Written scope and price for every job above your approval threshold.
- Per-unit job records: scope, provider, date, photos, completion sign-off.
- One team to deal with across every unit, not a different company per job.
- A quarterly summary the board can read without translation.
- Coverage across the three trades we operate: plumbing, electrical, appliance repair.
What this isn't
ResQ is not a management company, a general contractor or a staffing agency. We coordinate vetted independent providers. We don't take over your vendor relationships, sit on your board, or hold your reserve funds. We handle the three trades we operate and tell you plainly when a job falls outside them.
How we work with boards
You set the approval threshold. Above it, work comes to you as a written scope and price before anyone is dispatched. Below it, we proceed and document it. Everything is recorded against the unit so the board can see what was done and why.
Talk to a coordinator
833-ResQ911
833-737-7911
Tell us your units, your trades and how your board approves work. A coordinator gets back to you to talk it through.
Bring us your worstunit list.
Tell us how many units, what trades you're covering, and how your board approves work. We'll tell you honestly whether we can run it better than you're running it now.
Or email Hello@ResQLeague.com